(443) 521-9655

FAQ

What are OEM Parts?

These are the parts made by the manufacturer of your vehicle. OEM stands for Original Equipment Manufacturer.

What are LKQ Parts?

These are often referred to as used parts as they come from salvaged vehicles. Salvage yards buy vehicles which have been severely damaged. They then inspect the vehicle for usable parts and remove and clean them. LKQ stands for Like Kind and Quality.

What are Aftermarket parts?

These are parts not made by the manufacturer of your vehicle. They are less expensive then OEM parts but may not have the same fit and functionality for your specific vehicle. That is why you need a quality auto technician who knows what will work well with your vehicle.

What are QRP parts?

This is just another name for aftermarket parts. QRP stands for Quality Replacement Parts.

In the case of an accident

What should I do if I’m in an accident?
The first thing you should do is stop your car immediately and check to see if anyone is injured as a result of the accident. If anyone is hurt, you should do what you can to help, including calling emergency services or performing first aid, if necessary. Once you are sure that everyone is okay or that injuries are being treated, you should call us at (443) 521-9655.

Can you pick up my vehicle from the scene of the accident?
Yes, we can. Depending on the circumstances, the police may require that details about the accident be recorded before the vehicles involved are moved, but we can remove your vehicle from the scene of the accident as soon as it is safe and legal to do so.

All information provided is provided for information purposes only and does not constitute a legal contract between Eastern Auto Works and any person or entity unless otherwise specified. Information is subject to change without prior notice. Although every reasonable effort is made to present current and accurate information, LinkNow!™ Media makes no guarantees of any kind.

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